CommChat FAQ

Notifications: Troubleshooting Issues

General troubleshooting
  • Check that you are connected to the internet
  • Make sure you are running the latest version of CommChat
  • Make sure your operating system version is up to date 
  • Make sure your phone is not on Do Not Disturb mode
  • Make sure your phone is not on airplane mode
  • Check if data saver mode is off
  • Check if battery saving mode is off
  • Check if CommChat notifications are enabled
  • Restart your phone through settings, or manually turn it off and then back on to see if the issue is resolved
Device specific settings
iPhone
Xiaomi
Huawei
Samsung
Walton
Symphony
Itel

Note: Path, setting & issues depend on the Handset models.